Refund Policy

🐓 Our Promise

We want you to be happy with your order. If something goes wrong, we’ll do our best to make it right. Here’s how refunds and returns work at Tiny Ass Farm:

🌱 Returns & Refunds

Merch & Apparel

  • Returns and exchanges are accepted within 30 days of delivery.
  • Items must be unused, unwashed, and in their original condition.
  • Once we receive and inspect your return, we’ll issue a refund back to your original payment method.

Honey & Food Products

  • For safety reasons, food products (like honey) are non-returnable.
  • If your honey arrives damaged, leaking, or incorrect, please email us a photo within 7 days of delivery and we’ll send a replacement or refund.

🐴 Damaged or Incorrect Orders

  • If your order shows up broken, defective, or not what you expected, contact us within 7 days of delivery.
  • Please include your order number and a photo so we can fix things quickly.
  • Depending on the situation, we’ll send a replacement or refund.

💳 Refund Timing

  • Refunds are issued back to your original payment method.
  • Please allow 5–10 business days for your bank or card provider to process the credit.

📩 How to Start a Return or Refund

  1. Email us at tinyassfarms@gmail.com with your order number and reason for the request.
  2. If approved, we’ll send instructions (and a prepaid label if the issue is our fault).
  3. Once we receive your return (if required), we’ll process your refund promptly.

Notes from the Farm

We’re a small farm business, so every order matters to us. If something isn’t right—even if it falls outside this policy—please reach out. We’ll do everything we can to make sure you leave happy.